Common questions
Do you only treat autistic people?
We specialize in autism and neurodiversity. But that means we also have extensive training and experience in a range of neurodevelopmental disorders and psychiatric conditions. Please feel free to contact SIA at info@sterlingautism.com to learn more about our therapists and whether we would be the right fit for you. If not, we would be happy to provide you with local referrals.
Are you seeing patients in-person or on telehealth?
We use a combination of telehealth and in-person meetings for diagnostic assessments. For therapy, we have options for both in-person and telehealth appointments, depending on availability. We take health and safety precautions seriously and have modified our office set-up and policies to make sure we can have safe and comfortable meetings. Please inquire about availability for in-person and telehealth appointments.
Regarding telehealth*: Although in-person therapy has advantages, we are fortunate that we have great modes of connecting virtually through secure platforms (we use Simple Practice). We even have research showing that Teletherapy can be just as effective as face-to-face therapy. And, we have found that we can get to know some patients better when I see them at home in their ‘comfort zone.’ Many patients over the last several months have told us they prefer this option, especially given the convenience for clients who were previously commuting to our office or juggling after-school and job commitments. While we hope to get to see everyone in person soon, we see great benefits with Telehealth as well.
*While telehealth is a great fit for many clients, it is not advisable for certain complex diagnoses, clients in crisis or danger, clients who are actively suicidal or homicidal, or other emergency situations. If you are unsure about the fit, our staff and clinicians can help you determine this.
Are you taking new patients?
Can you do diagnostic assessments over telehealth?
Many components of an assessment can be successfully and easily conducted over telehealth, including intakes, interviews, questionnaires, feedback meetings, and even some direct testing. There are some limitations and caveats to doing testing over telehealth, so typically assessments are composed of a mix of telehealth and in-person testing depending on the specific goals of the assessment and age of the client. We are happy to discuss this further with you personally, as this differs on a case-by-case basis.
Do you take insurance?
Like many private providers, we do not take insurance and we are considered ‘out of network’. We provide clients with a ‘Superbill’ in case they are able to submit to insurance for reimbursement. Services may be covered in full or in part by your health insurance, but the policies vary and it will depend on your specific policy.
Before your first appointment, we recommend checking with your insurance company and asking about ‘out of network’ reimbursement rates for mental health services.
Where are you located?
For in-person appointments, we have an office in Naples Plaza in Long Beach. The office building is easily accessible and has available parking. View our location ►
Can you see clients outside of California?
All of our clinicians are licensed in the state of California, so we treat clients throughout the state on telehealth and in-person. One of our clinicians is also licensed in the state of Washington and can see clients in Washington via telehealth.
Can child clinical psychologists work with adults?
Yes. As Child Clinical Psychologists, we are trained as a general Clinical Psychologist and we have specific training as a Child Psychologist. Rather than specializing in a specific age range, our specialty is in autism spectrum disorder (ASD) across the age range.
What is comorbidity?
What is your therapeutic approach?
Why does my child need an assessment? Is it just a label?
What is the cost of therapy and assessment?
